Shipping & Returns

🚚 Shipping & Returns

We keep shipping simple — fast, flat-rate, and stress-free.

📦 Shipping Rates

We offer flat-rate shipping across Canada:

  • $9.99 – Standard Ground Shipping (2–5 business days)

  • $24.99 – Expedited Overnight Shipping (1 business day)

  • Free Shipping – Orders over $100 CAD

Orders are processed and shipped within 24–48 hours, Monday to Friday. You’ll receive a tracking number via email as soon as your transfer order leaves our facility.

📍 Pickup Option (Ontario Only)

Local to the GTA?
You can opt for free same-day pickup from our Brampton location during checkout.

🔄 Returns & Reprints

Since all DTF transfers are made-to-order, we do not accept returns. However, we stand behind the quality of every transfer we print.

If your transfers arrive damaged, defective, or not as described, we’ll make it right — fast.

✔️ Our Satisfaction Guarantee:

  • Contact us within 7 days of delivery

  • Provide clear photos and a description of the issue

  • We’ll review and either reprint or issue store credit

❗ Common Non-Returnable Scenarios:

  • Artwork issues due to low resolution or incorrect sizing (please review our Terms & Guidelines for each product)

  • User error during heat pressing

  • Minor variations in color due to screen calibration

Have questions? We're here to help.
📧 Email: orders@forgetransfers.com
📍 Or message us on Instagram @forgetransfers